Cancellation policy

Non-refundable Tours

Cancellation of confirmed bookings with Bangkok Day Tours must be done by email. No refunds will be given for phone cancellations.

15% Cancellation Fee will be charged if you cancel after the full cost of the tour has been paid.

50% Cancellation Fee will be charged if you cancel within one calendar month in advance of the tour’s scheduled departure time.

100% Cancellation Fee will be charged if you cancel within fifteen calendar days in advance of the tour’s scheduled departure time.

1. A 40% deposit to confirm bookings is non-refundable.
2. The Tiger Exclusive Program and The Tiger Temple Breakfast with the Monks Tour is non-refundable.
3. Tours cancelled due to civil unrest or natural disaster are non-refundable.
4. For tours held during any Special Event Period (i.e. ANZAC Day) there is no refund under any circumstances. This includes, but is not limited to, Public and National Holidays, School Holidays, Festivals, Songkran, Christmas, New Year, Ramadan.